{"id":1930,"date":"2025-07-16T11:58:26","date_gmt":"2025-07-16T11:58:26","guid":{"rendered":"https:\/\/monteforest.com\/fr\/?page_id=1930"},"modified":"2026-07-21T16:54:05","modified_gmt":"2026-07-21T16:54:05","slug":"formulaire-de-reclamation","status":"publish","type":"page","link":"https:\/\/monteforest.com\/fr\/formulaire-de-reclamation\/","title":{"rendered":"Formulaire de r\u00e9clamation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1930\" class=\"elementor elementor-1930\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc79b69 e-flex e-con-boxed e-con e-parent\" data-id=\"bc79b69\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-948f1d3 elementor-widget elementor-widget-spacer\" data-id=\"948f1d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fb1d31 e-flex e-con-boxed e-con e-parent\" data-id=\"8fb1d31\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51445cb elementor-widget elementor-widget-text-editor\" data-id=\"51445cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"mf-complaint-page\">\n  <div class=\"mf-complaint-wrap\">\n\n    <header class=\"mf-complaint-header\">\n      <div class=\"mf-header-badge\">MONTEFOREST<\/div>\n      <h1>Formulaire de r\u00e9clamation<\/h1>\n      <p>\n        Vous trouverez ci-dessous un mod\u00e8le de formulaire de r\u00e9clamation. Vous pouvez copier ce formulaire,\n        le compl\u00e9ter et l&rsquo;envoyer au vendeur par e-mail ou par courrier postal.\n      <\/p>\n    <\/header>\n\n    <section class=\"mf-complaint-card\">\n      <div class=\"mf-section-intro\">\n        <div class=\"mf-icon-bubble\">\ud83c\udfe2<\/div>\n        <div>\n          <div class=\"mf-section-label\">Destinataire<\/div>\n          <h2>Informations sur le vendeur<\/h2>\n        <\/div>\n      <\/div>\n\n      <div class=\"mf-subcard\">\n        <div class=\"mf-data-block\">\n          <strong>MONTEFOREST Sp. z o.o.<\/strong><br>\n          ul. Prusy 12B<br>\n          05-300 Prusy, vo\u00efvodie de Mazovie, Pologne<br>\n          NIP: 5273042589<br>\n          KRS: 0001019094<br>\n          \n          Boutique : <strong>monteforest.com<\/strong><br>\n          \n          E-mail : <a href=\"mailto:kontakt@monteforest.com\">kontakt@monteforest.com<\/a><br>\n          \n          T\u00e9l\u00e9phone : <a href=\"tel:+48694036405\">+48 694 036 405<\/a>\n        <\/div>\n      <\/div>\n    <\/section>\n\n    <section class=\"mf-complaint-card\">\n      <div class=\"mf-section-intro\">\n        <div class=\"mf-icon-bubble\">\ud83d\udc64<\/div>\n        <div>\n          <div class=\"mf-section-label\">Client<\/div>\n          <h2>Donn\u00e9es du client \/ de la personne r\u00e9clamante<\/h2>\n        <\/div>\n      <\/div>\n\n      <div class=\"mf-subcard\">\n        <p class=\"mf-helper-text\">\n          (Pr\u00e9nom et nom, adresse, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone)\n        <\/p>\n\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n\n    <section class=\"mf-complaint-card\">\n      <div class=\"mf-section-intro\">\n        <div class=\"mf-icon-bubble\">\ud83d\udce6<\/div>\n        <div>\n          <div class=\"mf-section-label\">Objet<\/div>\n          <h2>Objet de la r\u00e9clamation<\/h2>\n        <\/div>\n      <\/div>\n\n      <div class=\"mf-subcard\">\n        <p class=\"mf-helper-text\">\n          (notamment nom de la marchandise, prix TTC, quantit\u00e9, description)\n        <\/p>\n\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n\n        <div class=\"mf-field-label\">Num\u00e9ro de facture \/ de ticket de caisse (le cas \u00e9ch\u00e9ant)<\/div>\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n\n        <div class=\"mf-field-label\">Adresse de livraison<\/div>\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n\n    <section class=\"mf-complaint-card\">\n      <div class=\"mf-section-intro\">\n        <div class=\"mf-icon-bubble\">\ud83d\udcdd<\/div>\n        <div>\n          <div class=\"mf-section-label\">Description<\/div>\n          <h2>Demande de r\u00e9clamation<\/h2>\n        <\/div>\n      <\/div>\n\n      <div class=\"mf-subcard\">\n        <p class=\"mf-helper-text\">\n          (notamment description des d\u00e9fauts, circonstances de leur apparition)\n        <\/p>\n\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n\n        <div class=\"mf-field-label\">Date de constatation du d\u00e9faut<\/div>\n        <div class=\"mf-form-lines\">\n          <div class=\"mf-line\"><\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n\n    <section class=\"mf-complaint-card\">\n      <div class=\"mf-section-intro\">\n        <div class=\"mf-icon-bubble\">\u2696\ufe0f<\/div>\n        <div>\n          <div class=\"mf-section-label\">Demande<\/div>\n          <h2>Pr\u00e9cision de la demande<\/h2>\n        <\/div>\n      <\/div>\n\n      <div class=\"mf-subcard\">\n        <p class=\"mf-helper-text\">Je demande :<\/p>\n\n        <ul class=\"mf-check-list\">\n          <li>[  ] le remplacement du bien par un bien exempt de d\u00e9faut<\/li>\n          <li>[  ] la suppression du d\u00e9faut (r\u00e9paration)<\/li>\n          <li>[  ] la r\u00e9duction du prix<\/li>\n          <li>[  ] la r\u00e9solution du contrat<\/li>\n        <\/ul>\n\n        <div class=\"mf-signature-grid\">\n          <div class=\"mf-signature-box\">\n            <div class=\"mf-signature-label\">Lieu, date<\/div>\n            <div class=\"mf-signature-line\"><\/div>\n          <\/div>\n\n          <div class=\"mf-signature-box\">\n            <div class=\"mf-signature-label\">Signature du client (si le formulaire est d\u00e9pos\u00e9 par \u00e9crit)<\/div>\n            <div class=\"mf-signature-line\"><\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/section>\n\n  <\/div>\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1930","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/pages\/1930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/comments?post=1930"}],"version-history":[{"count":25,"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/pages\/1930\/revisions"}],"predecessor-version":[{"id":15285,"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/pages\/1930\/revisions\/15285"}],"wp:attachment":[{"href":"https:\/\/monteforest.com\/fr\/wp-json\/wp\/v2\/media?parent=1930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}