Do you ship all products from Poland? Yes, all orders are fulfilled from our warehouse in Prusy (Mazowieckie, Poland). Thanks to this, we guarantee fast and safe delivery with no customs delays or hidden costs.
What is the delivery time? Delivery time (processing + shipping) is 2–3 business days. Orders placed and paid for before 2:00 PM (on business days) are shipped the same day.
Can I pay on delivery? Yes. We offer cash or card payment upon delivery via InPost courier.
What payment methods are available?
Cash or card on delivery
Bank transfer after placing the order
Can I return a product I ordered? Yes, you have 14 days to return your order without giving a reason. Each package includes a return label – returns are completely free of charge.
How does the return process work?
Fill out the return form (download here).
Pack the product and attach the return label (included in the package and sent via email).
Send the package back – return shipping costs are covered by us.
We process refunds within 14 days of receiving the returned package.
What if the product is damaged or incorrect? Please contact us:
